Conclusion of the Agreement:

Conclusion of the Agreement:

When you trade with Naturgalleriet ApS in our Internet business, you must accept that the final agreement on the purchase of the goods you order will only be made when an employee of the company has processed your order. Naturgalleriet ApS is therefore entitled to refuse an order if the item is sold out, stated with a wrong price, impossible to obtain or for other reasons.
To shop at www.thegoodstuffshop.dk you must be 18 years old.
Children and young people can make their parents order at www.thegoodstuffshop.dk
Since trading is primarily done with credit cards on the website, we expect that the merchant is at least 18 years old.
Should children or adolescents under 18 have ordered goods at www.thegoodstuffshop.dk with parents' credit cards without permission, parents can easily, effortlessly and free of charge cancel the transaction. Contact Naturgalleriet ApS STRAKS.

warranty:
When you shop at www.thegoodstuffshop.dk, you have 24 months of warranty. This means that you can either get the item repaired, exchanged, the money back or refusal in the price, depending on the specific situation. This, of course, means that the complaint is justified and that the defect has not arisen due to incorrect use of the product or other damaging behavior.
"If you have sent an item for cancellation or complaint, you will always receive an e-mail when we have received the item. You will receive information about the further process when processing your withdrawal / complaint."
It must be advertised within a reasonable time after you have discovered the defect of the item. If advertised within two months after the defect has been discovered, the complaint will always be timely.
We refund reasonable shipping costs that you may have when returning the item when the complaint is warranted.
When you want to advertise a product, it must be submitted to us at our address:

Naturgalleriet ApS
Kongevejen 329
DK-2840 Holte
Denmark
Phone number: 045 45 42 01 23
E-mail address: info@naturgalleriet.dk
It's always a good idea to contact us before returning goods so you can get a return number that is applied to the package. Return no. = Order no.

Returns:
When the product is returned and the withdrawal right is exercised, this can only happen if the item is returned in substantially the same condition and quantity as when you received it. You may need to unpack the item and use it as long as you can return it in substantially the same condition and quantity. The right of withdrawal therefore expires if you use the product in a way that it is quite obvious that the use significantly reduces the value of the product.
When you take advantage of the cancellation right, you must pay for the freight when you return the item.
If you have purchased a merchandise at www.thegoodstuffshop.dk, you are usually entitled to withdraw the purchase. You must return the item to us within 14 days of receiving it. You can return the item to us by refusing to receive the item when delivered. Remember to provide Order No. and attach the invoice copy.
You can also provide physical attendance at our address and return the item and undo the purchase.
The address is:
Naturgalleriet ApS
Kongevejen 329
DK-2840 Holte
Denmark
Phone number: 045 45 42 01 23
E-mail address: info@naturgalleriet.dk

If you regret your purchase, the purchase price will of course be refunded to you by transfer to your bank account once we have returned the item and checked that it meets the cancellation policy. It is therefore important that we provide your registration number and account number.
It is not a requirement, but the expedition is promoted if the information is complied with - Include a copy of the order confirmation / invoice registration number and account number for the bank account, for which reimbursement may take place, copy of any. Prior correspondence etc.

Note We do not receive packages sent per. COD.

Customer service point:
Are you in doubt about the use of www.thegoodstuffshop.dk - or other matters concerning. Complaints & reprisals, please email: info@naturgalleriet.dk
Or call Naturgalleriet ApS on tel. 0045 45 42 01 23
The phone is open: Tuesday - Wednesday - Thursday & Friday from noon. 10:00 to 18:00

Yours sincerely
The Good Stuff Team
credit cards